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It is recommended that you keep WD-40 handy for maintenance of your locks. Locks are relatively low maintenance, and proper care of your locks will keep them working up to par. One of the most common factors in key failure is the presence of dirt in the lock. When you spray WD-40 in the lock it helps to clear out the debris. Homes near the water or beach are especially susceptible to debris being caught in the lock. Clean your locks seasonally!  

How can I care for my new lock?

Check the alignment of your door. If the door is sagging, it can cause your lock not to line up properly.


If your door is swinging clear and aligned and you’re still having issues. We recommend to schedule an appointment with one of our trained technicians. He will assist the problem and give you a price estimate before he begins any work.

I'm having difficulty with my lock, even after cleaning. What else should I look at?

When you notice your keys is starting to bend, the metal on the key has weaken and can possibly break in your lock. We recommend you come to our shop and get a new copy. ! If you continue to use the bent key, it will only be a matter of time before the key breaks in the lock; then you'll be locked out. We provide 25 hour service and we’ll dispatch a technician right away.  Better to be safe than sorry and replace that key!

My key is bending, should I keep using it?  

-We service Long Island; Nassau and Suffolk county, as well as the five boroughs, Brooklyn Bronx Queens Manhattan Staten Island.

What areas do you service?

Curious about how much it will cost you to repair or replace any locks in your home or business. Chardonas Key Lock Service, Inc. provides free site survey in the Nassau County Area. One of our professional technicians will evaluate your door hardware, and walk you through your options at no cost to you. We can provide you with pricing on the spot or we can email you a price quote.


However, if you are not in the Nassau County area and would like help figuring out what you need, our office is open Monday thru Friday from 8am-5pm and we will gladly listen to the issue you're having over the phone and offer you solutions.

Can I get pricing over the phone?

A rekey is when our professional technicians use your existing lock hardware and rearrange the pins inside the cylinder (where the key goes in to turn) and provide you with new cut keys. The old keys will no longer work in your lock!


This kind of service is recommended for people that are moving into their new home or business location. Also when you are finished with construction on your house and you handed out keys to your contractors, we recommend to rekey your locks at the end of the project. This will give you peace of mind in knowing no one has copies of your keys!

What is a Rekey?

Many homeowners do not think of having a fire rated safe in their home as an importance, but it is important to have one! A safe is not only a place to keep your valuables; it is highly recommended that you store important documents, such as birth certificates, passports, high security key cards, and insurance paperwork in your safe. This is not only for protection from theft but if an unexpected fire occurs in your home, your insurance paperwork is safe and sound so you can make a claim.


Our store offers a wide range of safes, you can come in and we will help you find the best fit for your needs!  

Why do I need a safe?

Any labor required for repairs is guaranteed for a ninety (90) day period following the date of install.  

What is your labor warranty?

With today's technology you can view your home from your smartphone, make adjustments to your DVR to record only when there is motion. There are endless possibilities on how you want your surveillance system can work for you. Some insurance companies offer a reduction on your home insurance premium when you have a surveillance camera system in place.


Talk to your insurance agent regarding this. This is an additional cost in your pocket but with the increase in home invasions, this system can save you in the long run if there was a robbery in your home. Having a system in place with a small sign in front of your home can deter a robber from attempting to come in. Give us a call us today and set up a free site survey!

What are the benefits of having a surveillance camera on my property?